These terms apply when you use THE FLOOD ACADEMY website (the "platform"), run by [legal business name], [address] ("we"). By creating an account or buying a product you agree to them. If you do not agree, please do not use the platform.
1. Educational use only
- The platform teaches medicine for exam preparation and professional learning. It is not medical advice and does not replace clinical judgement, local guidelines or supervision.
- Never use the content to diagnose or treat a real patient without checking current guidelines and your senior or supervisor.
- We work hard to keep content accurate and up to date, but medicine changes. If you find a possible mistake, please tell us at [contact email].
2. Your account
- You need an account to open lessons, practise questions and buy products. The information you give must be true.
- Your account is personal. Do not share your password or let anyone else use your account. We may suspend accounts that are shared or used from many places at once.
- You are responsible for what happens under your account. Tell us straight away if you think someone else has used it.
3. Buying a product
- Products in The Reservoir are paid once, in Egyptian pounds (EGP). There is no subscription and nothing renews automatically.
- Payments are processed by Paymob. We never see or store your full card number.
- Access starts as soon as the payment is confirmed to us by Paymob, and lasts for the period shown on the product (for example 365 days), or for life when the product says so. Buying the same product again adds the new period after your current access ends.
- Coupons work only within their dates and limits, and can't be exchanged for money.
- Refunds follow our Refund policy.
4. Our content
- All lessons, videos, questions, explanations, summaries and PDFs belong to us or to the people who licensed them to us, and are protected by copyright.
- You may use them for your own personal study only. You may not copy, record, download (except PDFs we offer for download), share, sell, publish or upload them anywhere else, in whole or in part.
- Every PDF you download is stamped with your email and order number, and videos show your email while playing. If our content appears somewhere it shouldn't, these marks show which account it came from.
- If you break these rules we may close your account without a refund and take legal action.
5. Fair use of the platform
- Do not try to get around access controls, copy content automatically, overload the platform, or access other people's data.
- Be respectful in any area where students can write (when available).
6. Availability and changes
- We aim to keep the platform available, but it may sometimes be down for maintenance or because of problems outside our control.
- We may update courses, add or remove lessons and questions, and improve features. If we remove something you paid for before your access ends, we will offer a fair solution, such as equivalent content or a partial refund.
- We may update these terms. The date at the top shows the latest version. If a change is important, we will tell you by email or on the platform.
7. Liability
- The platform is provided for education "as is". To the extent the law allows, we are not responsible for exam results, clinical decisions, or indirect losses.
- Nothing in these terms removes rights you have under Egyptian consumer-protection law.
8. Law and contact
- These terms are governed by the laws of the Arab Republic of Egypt. Disputes go to the competent courts of [city].
- Questions: [contact email].